I may be wrong, but I grout it!

In one of our periodic visits to the house, we noticed that the listello (I had no idea what that was before we started building a house by the way!) in one bathroom was not what we picked.  For me it was a very obvious thing, knowing my style and taste, there was no way that this is something we included.

Going back to our tile selection, we definitely put more effort into the master bath than any other bathroom.  We upgraded the tile on the floors in the other bathrooms, but went with pretty standard choices as we were kind of tired of paying for upgrades!   On one visit we saw they had installed almost all of our tile since our last visit, and I immediately questioned what I saw here:

Uh....no.

No offense to anyone who has used this listello, but anyone who knows me I like symmetrical things, and this isn't really my style.  We informed our PM of the situation, after contacting T.A.C., he reported they claimed everything was correct, but they were sending out a field crew to take a look.  Now, I kind of thought that was silly at the time, wouldn't you confirm it was correct after the crew inspected the situation?

I of course had *no* photos of our bathroom choices in anything but the master.  I thought I took pictures of everything, but I apparently missed this one.  For awhile, I was convinced that maybe our choice was written down incorrectly, and there would be no way to fix it.  My wise husband advised me to just google what was on our selection sheet from T.A.C.....and well, sometimes it's frustrating how right he can be!

Well, that looks familiar!!

Once I saw this, I knew that everything would be resolved.  It turned out that the listello that they installed has a very similar code to the one above, so I could see how the mistake could have been made.  

A little over 24 hours later, we get the email from our PM that not only did T.A.C acknowledge that there was a mistake, but it has been corrected!

Photo Credit: Our PM!

So in the end, it worked out and was fixed in record time!  Our advice to anyone is to make sure you have pictures of everything!  We thought we did, and we have hundreds of photos, but surprisingly, we have zero record of what we picked out at T.A.C. when it came to the other bathrooms. While in the end it wasn't necessary, I would have felt better knowing early that it absolutely was not a mistake that was made by us.  Also, it would have protected us in the case that our T.A.C. rep accidentally listed the wrong information.

The other thing we wish we had known/asked was to have recesses in the shower instead of the soap dishes.  The soap dish looks a little dated in the bathrooms, it would have been nice to have something more modern.  It never even occurred to us to ask!  Too many decisions over a short period of time!